Privacy policy

Data controller

CloudScalr, located at KuangChenRd.,Ta-LiCity,..TaichungTaiwan(China), is the controller for personal data collected through this website. Contact: hello@cloudscalr.digital, +886422854844.

Data we collect

When you submit an estimate request we collect your name, email, optional engagement preference, scope notes, and message content. Server logs may record IP address, browser type, and pages visited. Cookie data is described in our cookies policy.

Purposes

We use this information to respond to inquiries, prepare engagement estimates, improve site reliability, and meet legal obligations. We do not sell personal data.

Retention

Inquiry messages are kept up to 24 months unless a longer period is required for an active engagement or legal claim. Server logs are typically rotated within 90 days. Signed engagement records follow the retention schedule in the engagement letter.

Your rights

Subject to Taiwan’s Personal Data Protection Act, you may request access, correction, or deletion of personal data we hold, and you may inquire about our collection practices. Contact us using the details above. You may also lodge a complaint with the competent authority in Taiwan.

International transfers

If we use email or hosting providers outside Taiwan, we take reasonable steps to ensure appropriate safeguards. Engagement documents are stored with access limited to staff assigned to your matter.

Security

We apply access controls and secure transmission where practical. No method of transmission over the internet is perfectly secure; please avoid sending highly sensitive account credentials through the website form.

Updates

We may revise this policy and will update the date above. Continued use of the site after changes constitutes notice of the revised policy.